Welcome to W.. This Privacy Policy explains how W. ("we," "us," or "our") collects, uses, shares, and protects information in relation to our application and services (the "Service"). This policy applies to all visitors, users, and others who access the Service.

1. Information We Collect

We collect the following types of information:

Information You Provide Directly:
- Raffle Administrators: When you create a raffle, we collect information such as the sneaker name, retail price, images, available sizes, and entry deadlines.
- Raffle Entrants: When you enter a raffle, we collect your full name, email address, phone number, and selected shoe size.
- Payment Information: We use Stripe, Inc. ("Stripe") to process payments and store payment methods. When you enter your payment details, you are providing them directly to Stripe. We do not have access to, nor do we store, your full credit card number. We only receive a secure token from Stripe that represents your payment method.
Information from Shopify (for connected stores):
If you connect your Shopify store to our Service, we collect order information via webhooks, which may include:
- Order details (order ID, total amount, currency).
- Customer details (name, email).
- Marketing and attribution data (UTM parameters, referrer URLs).

2. How We Use Your Information

We use the information we collect for the following purposes:

To operate, maintain, and provide the features and functionality of the Service.
To process your raffle entries and manage raffles.
To securely process payments for winning entries through our payment processor, Stripe.
To communicate with you, such as sending you entry confirmations, winner notifications, and responding to your inquiries.
To prevent fraud and ensure the fairness and integrity of our raffles.
For store owners using our Shopify integration, to track order attribution and provide insights into marketing performance.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

With Service Providers: We share information with third-party service providers that perform services on our behalf, including:
- Stripe, Inc. for payment processing, fraud detection, and secure payment method storage. Stripe's use of your information is governed by their Privacy Policy.
- Our hosting and backend platform provider (Base44) for data storage and application functionality.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud or abuse of the Service.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We rely on industry-standard security practices and the security of our platform providers. For payment data, we rely on Stripe's PCI-compliant infrastructure to ensure your information is handled securely. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Entry information for raffles may be retained to manage records of past winners and entries.

6. Your Rights and Choices

You may have certain rights regarding your personal information, subject to local data protection laws. To request access to, correction of, or deletion of your personal data, please contact us at support@get-the-w.com.

7. Children's Privacy

Our Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may modify or update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@get-the-w.com.